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Proactive Solutions and Technical Services
We stand behind and support every product we make.
Many of our systems have been in operation for over 30 years, including systems that have been in operation since the very beginning of Airvac in 1971.
As with all capital equipment, periodic rehabilitations and upgrades are necessary to guarantee continued performance and client satisfaction. Airvac continues to innovate many new products and solutions that increase performance and reduce the operational expenditure of your Airvac vacuum sewer system, all of which are adaptable to your current system.
O&M Services
On-Site Airvac Trained Technicians operate your system 24/7, 365 days a year.
On-Site Airvac Trained Technicians operate your system 24/7, 365 days a year.
Annual Service Agreements
Customized service levels based on your needs for service by a Factory Certified Airvac Technician. Options include hours of coverage, response time, and any applicable parts discounts.
Customized service levels based on your needs for service by a Factory Certified Airvac Technician. Options include hours of coverage, response time, and any applicable parts discounts.
Block Hour Services
Choose the number of pre-paid hours to utilize at your discretion.
Choose the number of pre-paid hours to utilize at your discretion.
System Site Survey
One day in-depth analysis of your system: evaluation of performance of the vacuum system (vacuum station & valve pits) and documented recommendations of operational improvement measures.
One day in-depth analysis of your system: evaluation of performance of the vacuum system (vacuum station & valve pits) and documented recommendations of operational improvement measures.
PM Services
Offered as Annual, Bi-Annual or Quarterly. Complete documented evaluation, adjustment, and recommendations for operation, repair, or replacement of components. (Parts excluded)
Offered as Annual, Bi-Annual or Quarterly. Complete documented evaluation, adjustment, and recommendations for operation, repair, or replacement of components. (Parts excluded)
Quarterly Service Package Specials.
Contact Airvac Service Department for details.
Contact Airvac Service Department for details.
Regional Training Classes
Held at your site with focus on operator training and review of current parts and technology.
Held at your site with focus on operator training and review of current parts and technology.
Airvac App
Contains troubleshooting videos, product data sheets, and other useful tools. Available for all mobile devices in the App Store or Google play. (free of charge)
Contains troubleshooting videos, product data sheets, and other useful tools. Available for all mobile devices in the App Store or Google play. (free of charge)
Operator School
Offered monthly in Rochester, IN (free of charge). CEU’s available for participating states.
Offered monthly in Rochester, IN (free of charge). CEU’s available for participating states.
Natural Disaster Prep Program
Minimize potential issues or downtime due to major weather events. Our documented preventative maintenance procedures were specifically created for preparing your system and your staff for these critical times.
Minimize potential issues or downtime due to major weather events. Our documented preventative maintenance procedures were specifically created for preparing your system and your staff for these critical times.
Let’s discuss your solution!
Insights
Actual Customer Comment:
“Our personnel were trained in vacuum sewer operation and maintenance by Airvac. They were very thorough.”
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